How to contact us:

Email: info@virgingordaspa.com
Phone: +1 (284) 346-1236

 

 

SCHEDULE AN APPOINTMENT

You may schedule your appointment online or by calling us, Our reservation specialist is available to advise and assist you with treatment selection based on your expectation.  In order to secure your appointment, we will request a credit card during the reservation process.  However, on the day of your appointment, you may pay for your treatments with cash, credit card, or gift card. 

 

CANCELLATION POLICIES AND FEES

 

Your appointments are reserved especially for you. If you need to cancel or reschedule, please notify us at least 6 hours in advance. Cancellations or missed appointments with less than 6 hours’ notice will be charged 50% of the scheduled service. Many times, our staff may be on call and may have traveled to the spa specifically for your service; therefore, this policy helps compensate them for their time and recover lost revenue. A credit card or gift certificate is required to secure bookings; however, you will only be charged in the event of late cancellation or no-show. By booking with us, you agree to these terms.

 

METHOD OF PAYMENT

 

We accept all major credit cards, debit cards, Apple Pay, The Lotus Center Spa gift certificates, cash, and cheques. Note: Only gift certificates purchased directly from us, have full cash value and hence can be used for treatments, products, and gratuity.

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GROUPS ARE WELCOME

 

We are happy to accommodate groups of all sizes. The Lotus Center is a perfect place to gather with friends or business associates and make you feel pampered.  Our customized treatments and personalized service make us the ideal location for any special occasion. The entire spa will be dedicated to your group to make it a memorable spa experience to one and all. We can also come to your location.  

 

PRIVACY

 

Lotus Center Spa Virgin Gorda is committed to protecting your personal information in accordance with the British Virgin Islands Data Protection Act 2021. We collect basic details such as your contact information, appointment history, and wellness notes to provide safe and personalized spa services, manage bookings, and communicate with you. Your data is kept confidential and shared only when necessary to deliver services, process payments, or comply with legal requirements. We take reasonable steps to secure your information and retain it only as long as needed. You may request access, correction, or deletion of your personal data, or withdraw consent at any time by contacting us.

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GOVERNING  LAW AND VENUE

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No action of Lotus Center Spa, other than an express written waiver or amendment, may be construed as a waiver or amendment of any of these Terms and Conditions or Privacy Policy. Should any clause of these Terms and Conditions or Privacy Policy be found unenforceable, wherever possible this will not affect any other clause and each will remain in full force and effect.

These Terms and Privacy Policy shall be interpreted, construed, and governed by the laws of the British Virgin Islands (BVI).

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Venue for all disputes arising under these Terms and Conditions shall lie exclusively in the Eastern Caribbean Supreme Court, High Court of the Virgin Islands (BVI Registry), Road Town, Tortola, and each party agrees not to contest the personal jurisdiction of this court.

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Notwithstanding the foregoing, Lotus Center Spa shall have the right to commence and prosecute any legal or equitable action or proceeding before any court of competent jurisdiction outside the BVI to obtain injunctive or other relief if, in the opinion of Lotus Center Spa, such action is necessary or desirable.

 

QUESTIONS

 

If you do not wish to make an appointment at this time, please provide us with your name, your email address, and/or phone number, and use the comments section at the bottom of the form below for any questions you may have, or simply to request that we contact you directly.

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Please feel free to contact us with any further questions.